Privacy Policy


Apex Home Loans, Inc. (“Apex”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Apex’s website and governs data collection and usage. By using the Apex website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Apex collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Apex also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Apex. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Apex for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Apex website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Apex public message boards, this information may be collected and used by others. Note: Apex does not read any of your private online communications.

Apex encourages you to review the privacy statements of websites you choose to link to from Apex so that you can understand how those websites collect, use and share your information. Apex is not responsible for the privacy statements or other content on websites outside of the Apex information family of websites.

Use of Your Personal Information

Apex collects and uses your personal information to operate the website and deliver the services you have requested.  Apex may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Apex does not sell, rent or lease its customer lists to third parties. Apex may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Apex may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for services applicable to a loan application. All such third parties are prohibited from using your personal information except to provide these services to Apex and they are required to maintain the confidentiality of your information.

Apex does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Apex keeps track of the websites and pages our customers visit within Apex Home Loans, Inc – Rockville – MD – Providing loans and information, in order to determine what loans and information services are the most popular. This data is used to deliver customized content and advertising within Apex to customers whose behavior indicates that they are interested in a particular subject area.

Apex websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Apex Home Loans, Inc; (b) protect and defend the rights or property of Apex; and, (c) act under exigent circumstances to protect the personal safety of users of Apex Home Loans, Inc., or the public.

Use of Cookies

The Apex website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Apex, or register with Apex site, a cookie helps Apex to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses.  When you return to the same Apex website, the information you previously provided can be retrieved, so you can easily use the Apex features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Apex websites you visit.

Security of Your Personal Information

Apex secures your personal information from unauthorized access, use or disclosure. Apex secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

Apex will occasionally update this Statement of Privacy to reflect company and customer feedback. Apex encourages you to periodically review this Statement to be informed of how Apex is protecting your information.

Contact Information

Apex welcomes your comments regarding this Statement of Privacy. If you believe that has not adhered to this Statement, please contact Apex Home Loans, Inc. at craig@apexhomeloans.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. 

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